How do I read and download my invoice?

You must be an owner or admin of the organization to view its invoices.

1. Where to find your invoices

Every invoice and receipt for your organization lives in /portal/billing. Invoices are listed newest first, and each entry shows its invoice number, status, currency, and the amount due.

Who can see invoices

Invoices are scoped to the organization, not to an individual user. Only organization owners and admins can view, download, or email them.

2. Understanding invoice status

Each invoice carries a status of draft, open, paid, or void. A paid invoice records when it was settled; an open invoice is still awaiting payment up to its due date.

3. Amounts and currency

Amounts are shown in the invoice currency (for example EUR). Each invoice reports the amount due and the amount paid, along with the date it was issued, the date it is due, and the date it was paid.

4. Download the PDF

Open any invoice and download it as a PDF for your records or your accountant. You can also have a copy emailed to your organization's billing contacts.

Need it re-sent?

If a billing contact did not receive an invoice, re-send it from the invoice in /portal/billing rather than forwarding the PDF, so it reaches every billing contact on file.